Company Overview
Southeastrans, Inc., was founded in 2000 as a transportation management company specializing in efficient and innovative delivery of human transportation services. Utilizing transportation brokerage concepts and methodologies, we contract with state and local agencies to manage government-sponsored transportation programs where controlling costs and ensuring consistent quality are critical performance requirements.
The broker management concept is a high quality, yet cost effective solution for managing a large volume of scheduled and demand non-emergent, medical transportation needs. Southeastrans provides a range of services and solutions that assure safe and reliable transportation at the lowest cost to governmental agencies. As a broker for NET services we integrate the following functions into a seamless transportation management system.
- • Centralized call centers utilizing state-of-the-art communication systems
- • Technologically advanced software for efficient information management
- • Comprehensive network of sub-contracted transportation providers
- • Computer-aided scheduling, routing, and dispatch functions
- • Gate keeping functionality to assure eligibility and medical necessity
- • Integrated quality control monitoring and reporting
- • Regulatory oversight of subcontract providers to assure safety and health issues
- • Service integration with local transit systems
- • Transportation provider orientation and training programs
- • Innovative business practices to improve quality and increase operating efficiency
- • Complaint management and resolution methodologies
- • Statistical analysis and reporting to state contracting agencies
Southeastrans manages a range of transportation programs including Medicaid non-emergency medical transportation, human service center transportation, and managed-care organization transportation services. Our management methodologies have demonstrated tremendous success in reducing program costs, improving transportation service quality, and in building comprehensive and reliable transportation provider networks.