Transportation Provider Contracting Requirements
Southeastrans
contracts with independent transportation providers to deliver a
range of transportation services within our transportation service
programs. Ambulatory, wheelchair, and stretcher transport services
are often needed to meet a variety of non-emergency medical
transport needs. Qualified transportation providers are invited to
contract with Southeastrans in areas where there is a need for
transportation resources.
Transportation companies desiring to join Southeastrans’ network of transportation providers must complete the following Four-Step Application Process. Southeastrans does not guarantee a contract and strongly discourages prospective providers from expending funds for vehicles, insurance, or other contract requirement items prior to formal acceptance into Southeastrans’ transportation provider network.
Transportation Provider Application Process
Step 1: Submission of Request for Qualifications
Application, Driver List and Vehicle List.
All interested transportation providers must complete and submit a Request for
Qualifications form, Driver List and Vehicle List. Southeastrans will review
applications to determine if there is a need for new transportation providers in
the region where you are located. If a need exists within your service area,
Southeastrans will contact you for an interview and request that you proceed
with Step 2 of the application process.
Step 2: Submission of Required
Documents
If a need exists for transportation services in the
proposed area, Southeastrans will request additional
documentation to determine if your company meets
Southeastrans’ NET Provider contracting requirements.
The additional areas of documentation include the
following:
• Current business license
• Verification of liability insurance coverage
• Driver credentials
• Criminal background checks
• Current drug screens for all owners and drivers
Step 3: Vehicle Inspections and Driver
Training
Once a transportation company provides evidence of
compliance with all contracting requirements, all
vehicles under consideration to operate within
Southeastrans’ network must pass a comprehensive safety
inspection. Southeastrans will schedule vehicle
inspections once all the documentation requirements in
step 2 are fully satisfied.
Additionally, all drivers must complete a training
session conducted by Southeastrans staff. Drivers must
successfully complete classes in First Aid, CPR,
Defensive Driving, Passenger Sensitivity and Customer
Service Training, Spill Kit Training, Proper Lifting
Techniques, Wheelchair Securement, and Driver
Orientation.
Step 4: NET Provider Orientation and
Contracting
Once all vehicles have passed inspections and all
drivers have completed the required training, the owner
of the transportation company must complete an NEMT
Provider Orientation Session conducted by Southeastrans
staff. This session covers all operational and
contracting requirements. The NET Provider contract is
signed at the conclusion of this one-day session.
For Additional Information
Contracting requirements may vary from state to
state. Contact the following Southeastrans office in
your area for additional information regarding
enrollment in Southeastrans’ Network of Transportation
Providers.
Georgia 678-510-4600
Tennessee 423-893-8282