Provider Requirements

Provider RequirementsSoutheastrans contracts with private transportation providers to deliver a range of transportation services. Ambulatory, wheelchair, and stretcher transport services are needed to meet a wide range of non-emergency transport needs. Through subcontracting agreements, Southeastrans and private providers become partners in a highly-efficient and effective transportation network.

Provider Application Process

Existing transportation providers appying to contract with Southeastrans must submit a Request for Qualification form along with evidence of all required credentials.  A list of the required forms is provided below.   Specific requirements may vary by state, and may change without notice. Contact the Provider Relations Department at 678-510-4600 for the most current information.

After a review of your documentation and an assessment of our transportation needs Southeastrans will determine whether or not to proceed into a transportation aggreement.

  • • Company and Vehicle Information
  • • Current Business License
  • • Current Certificate of Liability & Vehicle Insurance
  • • Public Service Commission/MCA Registration (or appropriate ambulance license)
  • • Owner and Driver Information
  • • Current criminal background check for owners and all employees
  • • Current drug tests for owners and employees
  • • Copies of current driver’s license and social security numbers
  • • A three-year motor vehicle report (driving record) for all drivers

Becoming a Provider

After all documentation requirements have been met and Southeastrans has contracted with you all vehicles must pass a comprehensive safety inspection. The following items must be in place in each vehicle:

  • • Metal step stool
  • • Seat belt cutter
  • • Seat belt extender
  • • Hazard triangles (3)
  • • Fire extinguisher (5 lb)
  • • First aid kit
  • • Cab cards (Available through Public Service Commission)
  • • Spill kit
  • • Exterior signage (Company name, Company telephone number, PSC Class   designation)
  • • Interior signage (“No Eating, Drinking, or Smoking” sign, Seat Belt sign, Company   name and phone number)

Wheelchair vans must meet the following additional requirements:

  • • Must be compliant with ADA requirements
  • • Minimum 56 inch floor-to-ceiling height clearance
  • • Engine-Wheelchair lift interlock system
  • • Approved hydraulic or electro-mechanical wheelchair lift
  • • Approved wheelchair restraint system
  • • Approved wheelchair entrance door dimensions and clearance
  • • Ability to accommodate scooter-type wheelchairs

All drivers must complete the following training courses before they are authorized to provide transportation services:

  • • Defensive driving certification
  • • First aid certification
  • • Passenger assistance verification
  • • Spill kit training verification
  • • CPR certification

Contact Southeastrans at 678-510-4600 if you have questions about transportation provider requirements.