Transportation Provider Contracting Requirements

Provider RequirementsSoutheastrans contracts with independent transportation providers to deliver a range of transportation services within our transportation service programs. Ambulatory, wheelchair, and stretcher transport services are often needed to meet a variety of non-emergency medical transport needs. Qualified transportation providers are invited to contract with Southeastrans in areas where there is a need for transportation resources.

Transportation companies desiring to join Southeastrans’ network of transportation providers must complete the following Four-Step Application Process. Southeastrans does not guarantee a contract and strongly discourages prospective providers from expending funds for vehicles, insurance, or other contract requirement items prior to formal acceptance into Southeastrans’ transportation provider network.

Transportation Provider Application Process

Step 1: Submission of Request for Qualifications Application, Driver List and Vehicle List.
All interested transportation providers must complete and submit a Request for Qualifications form, Driver List and Vehicle List. Southeastrans will review applications to determine if there is a need for new transportation providers in the region where you are located. If a need exists within your service area, Southeastrans will contact you for an interview and request that you proceed with Step 2 of the application process.


Step 2: Submission of Required Documents
If a need exists for transportation services in the proposed area, Southeastrans will request additional documentation to determine if your company meets Southeastrans’ NET Provider contracting requirements. The additional areas of documentation include the following:
• Current business license
• Verification of liability insurance coverage
• Driver credentials
• Criminal background checks
• Current drug screens for all owners and drivers

Step 3: Vehicle Inspections and Driver Training
Once a transportation company provides evidence of compliance with all contracting requirements, all vehicles under consideration to operate within Southeastrans’ network must pass a comprehensive safety inspection. Southeastrans will schedule vehicle inspections once all the documentation requirements in step 2 are fully satisfied.

Additionally, all drivers must complete a training session conducted by Southeastrans staff. Drivers must successfully complete classes in First Aid, CPR, Defensive Driving, Passenger Sensitivity and Customer Service Training, Spill Kit Training, Proper Lifting Techniques, Wheelchair Securement, and Driver Orientation.

Step 4: NET Provider Orientation and Contracting
Once all vehicles have passed inspections and all drivers have completed the required training, the owner of the transportation company must complete an NEMT Provider Orientation Session conducted by Southeastrans staff. This session covers all operational and contracting requirements. The NET Provider contract is signed at the conclusion of this one-day session.

For Additional Information

Contracting requirements may vary from state to state. Contact the following Southeastrans office in your area for additional information regarding enrollment in Southeastrans’ Network of Transportation Providers.

Georgia 678-510-4600
Tennessee 423-893-8282