Southeastrans

Driving the future of transportation management for over 20 years.

Welcome to the future of transportation management. 

Southeastrans is a minority-owned, non-emergency medical transportation (NEMT) management company based in Atlanta, Georgia. We specialize in meeting the unique challenges of state Medicaid and managed care organizations’ (MCOs’) NEMT programs. We provide comprehensive NEMT administrative services including verification of eligibility using proven gatekeeping processes, claims management, provider credentialing, utilization review, and quality management.

Backed by over 20 years of non-emergency medical transportation broker experience, Southeastrans currently provides transportation and management services in: • Arkansas • Georgia • Indiana • Louisiana • Mississippi • Tennessee • Virginia • Washington DC.

SOUTHEASTRANS AT A GLANCE

5 STAR NEMT SERVICES

Our proprietary Mobile technology, NET Insight™ leverages GPS tracking to empower Southeastrans Dispatchers to identify vehicle locations and estimated arrival times for members.

CUSTOMER SERVICE

Southeastrans serves more than 3 million covered lives and receives over 4.9 million calls annually while running  5.5 million trips annually with a 99.9% complaint-free rating from members.

NATIONALLY ACCREDITED

Since 2011 Southeastrans has been Core Accredited from URAC, a Washington, DC based health care accrediting organization that establishes quality standards for the health care industry. 

At Our Core

Southeastrans manages member-focused transportation programs including Medicaid non-emergency medical transportation, human service center transportation, and managed-care organization transportation services.

WHAT SETS US APART

Our world-class Support team takes special care of the members we serve. We believe our member-focused service model provides a seamless transportation experience.

01 ~ Proprietary Technology

We believe that technology should make life easier, which is why we are the only non-emergency transportation company that offers free mobile technology devices to contracted transportation providers. .

02 ~ Our Personalized Care

Our drivers become familiar with members and can report concerns to case managers using features in our mobile application.

03 ~ Our Professionalism

From the first call to the final drop-off, we pride ourselves on being the best, leading the way with integrity and care.

DOING IT AGAIN