Tennessee State Director of Operations
Cindy McKinney is the State Director of Operations in Tennessee. In this role, she is responsible for the management of all business activities and operations related to Non-Emergency Medical Transportation (NEMT) contracted services in the Volunteer State. Cindy’s career in the healthcare industry spans more than 30 years. She joined Southeastrans in 2014 as a Senior Operations Director and was responsible for the administration of NEMT services for the members of two large MCO clients. Her responsibilities have since grown to managing the provision of NEMT for five large MCO clients, with a combined NEMT membership of more than 575,000 eligible members.
Prior to joining Southeastrans, she oversaw provider data management operations at Multiplan and Cigna. She holds a Bachelor of Science in Nursing from the University of Tennessee at Chattanooga.