What sets Southeastrans apart from other NEMT providers is NET InSight™, our proprietary transportation management system. This powerful technology tool is a key component of our utilization review methodology and promotes safety and efficiency. A state-of-the-art mobile automated trip tracking and verification application, NET InSight™ improves transportation management and service. It accurately documents and immediately transmits pick-up and drop-off times, as well as geo-coded locations, to Southeastrans for each leg of a trip. Certain real-time trip data is captured on tablets and smartphones, transmitted to our team, and used to verify that participants are being transported on time, to and from medical appointments. Built-in security within the NEMT system also assists in the detection of fraud, waste, and abuse.
We believe that technology should make life easy, which is why we are the only non-emergency transportation company that offers mobile technology devices to contracted transportation providers. This technology allows Southeastrans dispatchers and providers to locate drivers at any point to determine estimated time of arrival (ETA) or identify the closest vehicle in the case of an urgent trip.