Transportation is provided to Mississippi Molina Healthcare Medicaid Members who require transportation assistance to Medicaid-billable healthcare services and have no other means of transportation. Southeastrans arranges transportation for all Molina Healthcare Medicaid Members residing in Mississippi. Call Southeastrans to arrange non-emergency medical transportation to covered medical services at least three (3) days in advance of the appointment date. You can schedule up to 30 days in advance. To schedule, change, or cancel transportation use the numbers provided below.

Please note: Extended hours for scheduling transportation services are available on Monday of each week until 8:00 pm Central Standard Time (CST) and on the second weekend of each month from 8:00 am until 5:00 pm CST Saturday and Sunday with the exception of state holidays.



Toll-Free Reservation Line 1.855.391.2355
option 1 – Customer Service
option 2 – Where’s My Ride
option 9 – Spanish
CHIP Reservation Line


option 1 – Customer Service/Complaints

option 2 – Where’s My Ride

option 9 – Spanish

Hours of Operation: 7:30am – 5:30pm CST
Monday – Friday
Urgent Care Trips: Available 24/7
Member Portal Step by Step

Methods of Transportation

Southeastrans offers several convenient methods of transportation for our members:

  • Taxi, Van , Sedan, Wheel Chair Accessible Vehicle
  • Public Transportation
  • Gas Reimbursement by a friend or family or self-driving

Making Transportation Arrangements

When scheduling transportation, please have the following information ready for the Customer Service Representative when you call:

  • Member’s full name, phone number, address, date of birth and county of residence
  • Member’s Medicaid number as it appears on their Medicaid card or Member’s name & date of birth
  • Specify any special needs (oxygen, escort) when you schedule the appointment
  • An emergency contact’s name and phone number
  • Destination information – address, phone number, doctor’s name, type of appointment, and name of the medical facility that you are being transported
  • Member’s mobility status (walking, wheelchair)

Southeastrans Mississippi Office
805 S. Wheatly Street, Suite 320
Ridgeland, MS 39157

Tammie Sanford

Mississippi State Director